Afro Bet Privacy Policy

Afro Bet respects your privacy and is committed to the secure handling of personal data. This Privacy Policy explains what information we collect, why we process it, how it may be stored or shared, and what choices may be available to you.

The policy applies when you browse the website, use its mobile version or app, register or log in, make a deposit or withdrawal, place sports or live bets, play games or Keno, use bonuses, contact support, or receive communications from Afro Bet. Privacy questions and requests can be submitted through Contact Us.

Who We Are

Afro Bet provides online betting and gaming services for eligible adult users in Ethiopia, subject to applicable Ethiopian laws and regulations, eligibility requirements, the operator’s terms, and any regional restrictions. Information about the platform and operator identification is available on About Us. Users should also review the current License & Regulation information and, where necessary, check the latest information published by the competent authority.

“Personal data” means information that identifies you or can reasonably be linked to you. “Processing” includes collecting, using, checking, storing, disclosing, correcting, or deleting that information.

Information We Collect

We collect information needed to operate accounts, provide betting services securely, complete transactions, meet compliance requirements, and protect users and the platform. Depending on how you use Afro Bet, this may include:

• Account data: name, phone number, email address, date of birth, username, account-holder information, and password-related security records. Passwords should be protected using appropriate technical controls rather than stored as readable text.
• Identity and verification data: identification documents, age and eligibility checks, KYC information, customer due diligence records, and information used to detect impersonation or fraud.
• Transaction data: deposits, withdrawals, payment method references, payment authorization results, balance history, transaction limits, processing status, bonus activity, and records of transactions. Full payment credentials may be handled directly by an authorized payment processor.
• Betting and gaming data: stakes, odds, selections, results, winnings, live betting activity, Keno entries, game sessions, bonus use, and account adjustments.
• Technical data: IP address, approximate location derived from technical signals, device type, browser, operating system, app version, cookies, identifiers, security events, and log files.
• Communication data: support messages, complaints, emails, calls, chat logs, submitted documents, and the outcome of the complaint-handling procedure.
• Responsible gaming data: self-exclusion requests, deposit or betting limits, risk indicators, account restrictions, and interactions relating to responsible betting measures.

Afro Bet should collect only information reasonably required for lawful, operational, security, financial, and regulatory purposes. Users should not send unnecessary sensitive information through chat, email, or unofficial communication channels.

How We Use Personal Data

Afro Bet personal data may be processed to:

• create, administer, secure, suspend, or close an account;
• confirm identity, age, location, and eligibility where required;
• provide secure sign-in, recover account access, and detect unauthorized login attempts;
• authorize deposits, review withdrawal requests, maintain balances, and keep financial records;
• accept and settle bets, games, winnings, bonuses, and promotions under the relevant rules;
• identify multiple accounts, payment abuse, bonus abuse, account takeover, fraud, money laundering indicators, or suspicious betting patterns;
• operate and improve the website, mobile service, app, games, performance, and support channels;
• send essential messages about security, transactions, policy changes, verification, or service availability;
• send marketing where permitted, with an unsubscribe or opt-out method where applicable;
• meet accounting, tax, anti-money-laundering, licensing, legal, and regulatory duties; and
• apply self-exclusion, limits, interventions, and other responsible gaming controls.

For example, account and transaction records may be compared when verifying a withdrawal request. Betting activity and technical logs may also be reviewed where a pattern suggests account compromise, coordinated activity, or misuse of a promotion. Such reviews do not automatically mean that a user has acted improperly.

Lawful Reasons for Processing

Information may be processed when it is necessary to provide requested services or perform the account agreement; comply with applicable legal or regulatory obligations; protect users, Afro Bet, and payment systems; prevent and investigate fraud; establish or resolve legal claims and disputes; or pursue legitimate operational and security interests that do not improperly override user rights. Consent may be used where it is required, such as for certain marketing or optional technologies.

The precise lawful reason can depend on the information, service, and applicable regulatory framework. Nothing in this policy should be read as claiming a legal basis, licence condition, or statutory obligation that has not been confirmed for the relevant processing activity.

Cookies and Similar Technologies

Cookies are small files or identifiers stored on or read from a browser or device. Afro Bet may use cookies and similar technologies to maintain sessions, keep users signed in, protect accounts, remember preferences, measure traffic, diagnose errors, improve page performance, and support marketing measurement where allowed.

Some cookies are necessary for security or core service functions. Optional cookies may be controlled through available consent settings or browser controls, although disabling necessary cookies can affect login or account functions. See the Cookie Policy for further information.

Sharing Personal Data

Afro Bet does not sell personal data as a product. Information may nevertheless be shared when necessary with trusted third-party service providers, including payment processors, identity verification and KYC providers, hosting or cloud infrastructure providers, fraud-prevention services, analytics and security tools, customer support systems, auditors, and professional advisers.

Information may also be disclosed to regulators, law enforcement bodies, courts, or another competent authority where disclosure is legally required or necessary to protect lawful rights. Third-party access should be limited to the relevant purpose and governed by confidentiality, security, data protection, and use restrictions where appropriate.

International Transfers

Some technology or support providers may process information outside Ethiopia. Where an international transfer occurs, Afro Bet should apply the requirements of applicable law and use suitable contractual, technical, or organisational safeguards. The location and safeguards may vary according to the provider; this policy does not claim that data is transferred to any specific country.

Storage and Retention

Personal data is retained only for as long as reasonably necessary for account operation, transaction records, legal and accounting duties, dispute resolution, fraud prevention, security investigations, responsible gaming records, and regulatory requirements. Retention periods may differ by record type.

Closing an account does not always result in immediate deletion. Certain betting account data may need to remain restricted and securely retained to preserve financial records, enforce self-exclusion, investigate misuse, or answer a lawful request. When information is no longer required, it should be deleted, anonymised, or otherwise disposed of securely.

Afro Bet Account Security

Afro Bet uses reasonable technical and organisational measures designed to protect personal data. Measures may include encryption where appropriate, access controls, secure login systems, monitoring, backups, fraud detection, staff confidentiality obligations, and procedures for handling security incidents. No internet service can promise absolute security.

Users also play an important role in Afro Bet account security. Use the official Afro Bet login, create a unique password, do not share verification codes, and sign out on shared devices. Before installing an app or APK, confirm the official domain and authorized service channel. Avoid files or support accounts promoted through unverified messages.

Recommended privacy check before using an account

1. Step 1: Confirm the official domain, operator identification, eligibility requirements, and current licensing and regulatory status.
2. Step 2: Read this policy and the Terms and Conditions, including verification, payment, bonus, fee, limit, and withdrawal provisions.
3. Step 3: Provide accurate information through the official registration or KYC form only. Prepare documents only when they are reasonably required for identity verification.
4. Step 4: Before a deposit or withdrawal, check the payment method, disclosed fees, transaction limits, expected processing time, and whether additional verification may apply.

Your Privacy Rights

Subject to applicable data protection laws, users may have the right to request access to personal data, correction of inaccurate information, deletion, restriction of processing, objection to certain uses, withdrawal of consent, or further information about how data is handled.

To make a request, use Contact Us, identify the account concerned, explain the request, and provide only the verification information reasonably needed to prevent unauthorized disclosure. Afro Bet may need to retain or continue processing some records for legal, financial, security, responsible gaming, or regulatory reasons.

Age Restrictions and Children’s Data

Afro Bet services are intended only for users who meet the applicable adult age and eligibility requirements. Afro Bet must not knowingly provide betting services to underage users. Age verification may therefore be required before account use, payment, or withdrawal.

A parent, guardian, or user who believes that underage personal data has been submitted should contact support promptly. Further rules are set out in the Age Restriction Policy.

Responsible Gaming and Account Restrictions

Afro Bet may process account activity, deposit limits, betting limits, self-exclusion requests, risk indicators, and support interactions to apply responsible betting measures and platform restrictions. This information may be retained after account closure where necessary to maintain self-exclusion or meet compliance requirements. See Responsible Gaming.

Terms, Bonuses, Betting, and Payments

This Privacy Policy works together with the Terms and Conditions, bonus rules, payment checks, KYC requirements, and anti-fraud controls. For example, use of an Afro Bet bonus code may generate eligibility and wagering records, while participation in Afro Bet sport betting, live betting, Keno, or games creates settlement and account-history data.

When comparing available functions, users should rely on verifiable criteria: the number of verification steps, mobile accessibility, transparency of terms, disclosed fees and limits, withdrawal procedure, processing time, and official support channels. Availability may depend on eligibility, account status, local requirements, and current platform rules.

Updates to This Policy

Afro Bet may update this Privacy Policy when services, technologies, security practices, legal requirements, or data-processing activities change. Material updates should be communicated through an appropriate official channel. Users are encouraged to review the current policy before registering, submitting documents, making payments, claiming bonuses, or placing bets.